LIVE AVATARS
A live, real-time AI avatar that looks, sounds, and thinks like the expert behind it — talking with customers, trainees, or visitors the moment they need it, without you being in the room. Each session is 5 minutes as it is for demo purposes only.
SEE IT IN ACTION
Michael is Kaizen's own live avatar, our Kaizen AI expert guide. He is built the same way we'd build yours. Ask him anything about how live avatars work, what they cost to build, or which use case fits your business.
↑ Chat with Michael above
AI GENERATED — Michael is an interactive AI avatar, not a live person.
A live avatar is a real-time, conversational version of a digital twin or virtual human — not a pre-recorded video, and not a scripted chatbot. It sees, hears, and responds in the moment, carrying on an actual back-and-forth conversation with whoever it's talking to.
Where an AI video tells one story to everyone, a live avatar has a different conversation with every single person — at the same time, around the clock.
• Real, unscripted conversation — understands questions in natural language and responds on the spot, not from a fixed decision tree.
• Looks and sounds like a real person — built as either a digital twin (modeled on a specific real person) or a virtual human (an original synthetic presenter built for your brand).
• Always on — available to every visitor at once, with no scheduling, no travel, no double-booking.
• On-brand and on-message — trained on your voice, your knowledge, and your guardrails, so it only says what you'd want it to say.
• Deployable anywhere — on your public website, behind a private login, or behind a paywall.
• 24/7 Sales & Product Expert — Give visitors a live expert to talk to about your product, day or night, without adding headcount.
• Customer Support & Concierge — Replace static FAQs with an actual conversation, delivered in a consistent, trusted brand voice.
• Training & Onboarding — Let new hires or customers learn by asking questions of a "digital mentor" that's always available.
• Skilled Trades & Field Service — Equip technicians or customers with an on-demand expert who can walk through troubleshooting or product selection in real time.
• Crisis & Media Training — Practice high-stakes conversations against a lifelike, adversarial avatar with zero real-world risk.
• Executive Communication Coaching — Sharpen leadership messaging by sparring with a digital stand-in for a skeptical stakeholder or boardroom.
Every live avatar starts the same way every Kaizen project does — with a real conversation about what you need it to do.
We start by deciding what your live avatar looks like: a digital twin, modeled on a real person from your team, or a virtual human, an original AI presenter built specifically for your brand. If digital twin: a short filming session — a few brief videos and a series of photos — captures the look and voice. We prefer doing this in person; it can also be done remotely if needed.
This is where most of the work happens. We gather everything the avatar needs to know — your expertise, your tone, your guardrails — through interviews, existing videos, documents, or curriculum you already have. We then draft the avatar's persona and knowledge base and bring it back to you for review.
You review the draft persona and knowledge base and tell us what to adjust — tone, depth of knowledge, what it should and shouldn't say.
Before anything goes live, we test it — checking that conversations hold up, guardrails stay in place, and it sounds like you.
Once it's approved, we deploy it wherever it needs to live — embedded on your site, behind a login, or behind a paywall.
Your live avatar can be embedded directly on your public website for anyone to talk to. If it's meant for internal use only, we can put it behind a secure login so only your team or authorized users can reach it. And if you want to monetize access to it — charging your own audience to talk with it — we can build that in as a paywall.
Every deployment scales with you: from a single pilot conversation to enterprise-wide access, based on how many concurrent conversations you need running and how long each one runs.
Every live avatar comes with a one-time setup cost and an ongoing monthly subscription to keep it running.
Pricing depends on a few key factors: how deep the avatar's knowledge base needs to be, whether it's built as a digital twin or a virtual human, and how many minutes of conversation you expect people to use each month.
Because every build is different, we recommend booking a consultation so we can put together an accurate estimate for your specific needs.
Book a Free ConsultationA live AI avatar is a real-time, interactive version of a digital twin or virtual human that can hold an actual spoken or typed conversation — answering questions, responding to tone, and adjusting on the fly, rather than playing back a fixed script.
A digital twin is modeled on a specific real person, built from a short filming session with that individual. A virtual human is an original AI presenter, not modeled on any one real person, built specifically for your brand.
Both. It can be embedded openly on your website, restricted behind a secure login for internal or authorized use only, or placed behind a paywall if you want to charge for access.
Timeline depends on how much knowledge and how many guardrails need to be built into the persona.
Common uses include 24/7 sales and product support, customer service, employee and customer training, field service troubleshooting, and executive or media-training simulation — anywhere a real conversation adds more value than a static video or FAQ page.